Privacy Policy

1. Introduction
Welcome to Scentality ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our fragrance decants.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.

  • Technical Information: IP address, browser type, device information, and usage data collected via cookies and similar technologies.

  • Transactional Information: Purchase history, order details, and customer support inquiries.

3. How We Use Your Information
We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you about your orders, promotions, and updates.

  • To improve our website, products, and customer service.

  • To comply with legal obligations and protect against fraudulent activities.

4. How We Share Your Information
We do not sell your personal information. However, we may share your information with:

  • Payment processors to complete transactions.

  • Shipping carriers to deliver your orders.

  • Service providers who assist in website operations and marketing.

  • Legal authorities if required by law.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage cookie preferences through your browser settings.

6. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal data.

  • Opt out of marketing communications.

  • Restrict certain data processing activities.

To exercise these rights, please contact us at scentality.uk@gmail.com

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

  • Email: scentality.uk@gmail.com